Privacy policy

Last updated: August 19, 2026

Veravia ("we", "us", or "our") operates the website www.veravia.shop. We respect your privacy and are committed to protecting your personal data.

1. Applicable French and European Data Protection Law

Personal data collected through our website is processed in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR / RGPD) and the French Data Protection Act of 6 January 1978 (Loi Informatique et Libertés), as amended.

The French Data Protection Act supplements the GDPR and provides the national legal framework for personal data protection in France.

2. Personal Data We Collect

Depending on how you use our website, we may collect your name, billing and delivery address, email address, telephone number, order details, payment-related information required to process transactions, customer service communications, and technical information such as IP address, browser type, device information, and website usage information.

3. How We Use Personal Data

We may use personal data to process and fulfil orders, arrange delivery, process payments, communicate with customers, respond to enquiries, manage returns and refunds, maintain website security, prevent fraud, improve our services, and comply with legal obligations.

Where applicable, processing is based on contractual necessity, legal obligations, legitimate interests, or consent in accordance with Article 6 of Regulation (EU) 2016/679 (GDPR).

4. Shopify and Service Providers

Our online store is operated using Shopify. We may use third-party service providers for payment processing, delivery, website operation, analytics, security, and customer service.

5. Payment Information

Available payment methods include Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.

Payment transactions may be processed directly by the relevant payment provider. Veravia does not unnecessarily store complete payment card information on its own systems.

6. Cookies

Our website may use cookies and similar technologies for essential functionality, shopping cart operation, checkout, preferences, security, analytics, and other permitted purposes.

Where consent is required under applicable French and European law, non-essential cookies will only be used after the required consent has been obtained.

7. Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, including contractual, accounting, legal, and regulatory obligations.

8. Your Data Protection Rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, as well as the right to data portability where applicable.

These rights are principally provided under Articles 15 to 22 of Regulation (EU) 2016/679 (GDPR) and the applicable provisions of the French Data Protection Act of 6 January 1978 (Loi Informatique et Libertés).

9. Complaints

If you have concerns about the processing of your personal data, please contact us first so that we can review your request.

You may also lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority.

10. Contact

Veravia
36 Rue Anne Frank
39500 Tavaux
France

Website: www.veravia.shop
Email: hello@veravia.shop
Phone: +33 41808161